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Energy Guides

From advice on meter readings, your rights regarding exit fees to comparing energy suppliers, our Energy Guides can help you overcome life’s everyday obstacles. Get the information you need to keep your household running smoothly.

MPAN numbers

What is an MPAN Number?

If you’re looking to change your electricity supplier or move house, you’ll need your MPAN number to hand. Find out […]

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two meters in street

Prepayment vs. Credit meters

A prepayment meter isn’t for everyone, but if you want to compare energy prices, it’s worth weighing-up prepayment versus credit […]

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Supplier of Last Resort

Supplier of Last Resort

If you’ve been following the gas and electricity markets you will no doubt have recently heard the words “Supplier of […]

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Child with sparkler image

What to do if your energy bill is too high?

If you’ve had an abnormally high bill the first thing you need to do is make sure that it’s accurate. […]

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old light switches

What is the Energy Switch Guarantee?

The Energy Switch Guarantee aims to increase consumer confidence in switching and improve the speed and ease of switching energy […]

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