From advice on meter readings, your rights regarding exit fees to comparing energy suppliers, our Energy Guides can help you overcome life’s everyday obstacles. Get the information you need to keep your household running smoothly.

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Energy payment methods

When it comes to paying your energy bill there are a lot of different options. Find out how the different […]

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Energy back billing

What is energy back billing? If you haven’t been charged correctly for energy that you used in the past your […]

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What to do if your energy bill is too high

If you’ve had an abnormally high bill the first thing you need to do is make sure that it’s accurate. […]

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The cooling off period

Cooling off periods help protect consumers from penalty fees if they change their minds after starting a switch. Find out […]

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Are dual fuel tariffs cheaper?

If you live in a house with gas and electricity you can either have both fuels managed by one provider […]

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