Media Centre

Energy giants sit on £1.5bn of your cash: How to demand a refund as suppliers use your credit balances as their bank

The investigation by Switchcraft, a service that automatically moves consumers to cheaper tariffs, shows that nearly a quarter of customers’ complaints related to overcharging or having direct debits increased – despite being in credit.

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The Mail on Sunday
October 26 2019

Energy discounts that could knock hundreds off your winter bills if you apply now

“As the mercury drops, we can be certain that one thing will rise,” Alex Dickson at Switchcraft said.

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The Mirror
October 26 2019

Another energy supplier goes bust: Toto Energy ceases to trade leaving 134,000 customers in limbo a DAY after Ofgem revealed reform plans

Switchcraft said: “That Toto Energy – a company with an appalling track record – was able to purchase 43,000 new customers only three months ago is dumbfounding.”

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The Mail on Sunday
October 23 2019

Why do energy firms keep going bust?

Auto-switching service Switchcraft says it is now “survival of the fittest” in retail energy markets.

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The Independent
September 15 2019

Prepayment plans are ‘financial prison sentence for millions of households’

Auto-switching service Switchcraft claims these deals can lock billpayers into an ‘energy-poverty trap’

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Energy Live News
July 17 2019

Energy firms pay out more than £10m in fines for rule-breaking

Switchcraft, said: “It’s great to see Ofgem on the front foot when it comes to enforcement actions against suppliers.

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This is Money
July 8 2019

Brilliant Energy becomes tenth energy firm to fail

Auto-switching site Switchcraft, said that with so many customers moving to suppliers and tariffs they had not chosen “the industry is in crisis and the regulator needs to step in”.

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The BBC
March 11 2019

British Gas becomes latest supplier to slap customers with energy price cap rise

Switchcraft, added: “British Gas customers will now see £409.5 million added to their energy bills as a result of the price hike.

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The Mirror
February 19 2019

‘It’s become so easy to set up an energy firm’: As the bubble bursts, will your supplier be the next to go bust in the challenging year ahead?

Switchcraft, says: ‘There’s a real risk of further bankruptcies. It’s become so easy to set up an energy supplier that many new ones have emerged without a realistic business plan or proper funding.’

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The Mail on Sunday
February 17 2019

Why two investment bankers founded an energy switching startup

That startup idea was Switchcraft, an online service where customers enter their details once and are automatically moved to the best possible energy deal.

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Techworld
February 5 2019
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