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Energy giants sit on £1.5bn of your cash: How to demand a refund as suppliers use your credit balances as their bank
The investigation by Switchcraft, a service that automatically moves consumers to cheaper tariffs, shows that nearly a quarter of customers’ complaints related to overcharging or having direct debits increased – despite being in credit.
Energy discounts that could knock hundreds off your winter bills if you apply now
“As the mercury drops, we can be certain that one thing will rise,” Alex Dickson at Switchcraft said.
Another energy supplier goes bust: Toto Energy ceases to trade leaving 134,000 customers in limbo a DAY after Ofgem revealed reform plans
Switchcraft said: “That Toto Energy – a company with an appalling track record – was able to purchase 43,000 new customers only three months ago is dumbfounding.”
Top 5 ‘greenest’ clubs in the Premier League, including Arsenal and Man United
Switchcraft ranks the five ‘greenest’ football clubs based on their commitment to fighting climate change.
How to teach kids financial responsibility in a cashless age
Switchcraft discusses the role of fintech in a society moving away from cash payments.
Why do energy firms keep going bust?
Auto-switching service Switchcraft says it is now “survival of the fittest” in retail energy markets.
Yellowhammer papers: ‘significant’ energy price increases expected
Alex Dickson, head of research at Switchcraft, warns that a no-deal Brexit is likely to lead to an increase in energy prices.
Eversmart Energy collapses leaving 29,000 customers without a supplier
Alex Dickson, at energy auto switching service Switchcraft said customers should be “be prepared” for the collapse of more suppliers.
Ofgem throws lifeline to 30,000 energy customers as Eversmart goes bust
Switchcraft warns that other suppliers may follow in the footsteps of collapsed supplier Eversmart.