Media Centre

Why energy suppliers owe YOU £1.4bn (and how you can get it back): Greedy firms hoard cash from customers in credit on their bills

Andrew Long, founder of comparison site Switchcraft, says smaller energy firms are particularly susceptible to using surplus credit balances to their ‘advantage’.

This Is Money April 21 2021

Thousands of outdated smart meters still being installed each month

Andrew Long of Switchcraft said “Any energy supplier still installing last generation smart meters needs to give a very clear justification for their actions”

The Telegraph March 3 2021

Scandal: Scots anger over energy price rise

Founder and chief executive of Switchcraft.co.uk, Andrew Long said the “biggest scandal” in the energy market is still the way the most vulnerable customers pay the most. “It should be illegal for prepayment customers to be charged more”

The Herald February 6 2021

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Energy price cap to fall in autumn: But it still pays to choose a better deal

Alex Dickson, head of research at Switchcraft, urges customers to switch to a better deal rather than rely on the price cap to save money.

This is Money

August 5 2019

Prepayment plans are ‘financial prison sentence for millions of households’

Auto-switching service Switchcraft claims these deals can lock billpayers into an ‘energy-poverty trap’

Energy Live News

July 17 2019

Energy firms pay out more than £10m in fines for rule-breaking

Switchcraft, said: “It’s great to see Ofgem on the front foot when it comes to enforcement actions against suppliers.

This is Money

July 8 2019

Brilliant Energy becomes tenth energy firm to fail

Auto-switching site Switchcraft, said that with so many customers moving to suppliers and tariffs they had not chosen “the industry is in crisis and the regulator needs to step in”.

The BBC

March 11 2019

British Gas becomes latest supplier to slap customers with energy price cap rise

Switchcraft, added: “British Gas customers will now see £409.5 million added to their energy bills as a result of the price hike.

The Mirror

February 19 2019

‘It’s become so easy to set up an energy firm’: As the bubble bursts, will your supplier be the next to go bust in the challenging year ahead?

Switchcraft, says: ‘There’s a real risk of further bankruptcies. It’s become so easy to set up an energy supplier that many new ones have emerged without a realistic business plan or proper funding.’

The Mail on Sunday

February 17 2019

Why two investment bankers founded an energy switching startup

That startup idea was Switchcraft, an online service where customers enter their details once and are automatically moved to the best possible energy deal.