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Who are SWALEC?

SWALEC (or SSE SWALEC) is SSE’s trading name for Wales and means “South Wales Electricity”. SWALEC started out as one part of the South Wales Electricity Board along with SWALEB. SWALEC was first sold to British Energy before being bought by EDF Energy. After which, SWALEC was bought by SSE in August 2000 for £210 million.

SWALEC Customer Rating 2021

On Trustpilot, SWALEC (SSE) is rated 4.4 stars out of 5. On YouGov, SWALEC enjoys an 9% Positive Opinion rating.


If you’re after more information about SWALEC, look no further. Find the answers to your frequently asked questions below.

Are SWALEC and SSE the same company?

SSE SWALEC, along with Southern Electric, Scottish Hydro and other companies, is part of the SSE Group.

Does SWALEC have an app?

No. SWALEC does not currently have an app.

How to contact SWALEC

You can get in touch with SWALEC:

By email at

Over the telephone on +44 (0) 345 071 9710

On Twitter via @Your SSE

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