Energy Ombudsman
If you’ve complained to your energy provider and the issue has remained unresolved, you’re probably wondering what to do next. […]
From advice on meter readings and your rights regarding exit fees to comparing energy suppliers, our Energy Guides can help you simplify your finances. Get the information you need to keep your household running smoothly.
If you’ve complained to your energy provider and the issue has remained unresolved, you’re probably wondering what to do next. […]
What is Ofgem? Ofgem – short for ‘Office of Gas and Electricity Markets’ – was formed in 1999. It’s a […]
Automatic energy switching – or auto switching for short – is a simple and easy way to switch energy suppliers […]
With the UK’s smart meter rollout in full swing, energy suppliers are keen to emphasise their benefits, such as being […]
“Who is the best energy supplier?” is a question we get asked a lot. And the truth is, there’s no […]
Find out everything you need to know about the “loyalty penalty” or “loyalty tax”, including how it might be affecting […]
How do 2-year fixed energy deals work? A fixed energy deal, also known as a fixed tariff, fixed-rate deal or […]
As energy prices across the UK continue to rise, many are left struggling to pay their monthly bills. To help […]
Many factors can influence the amount you will pay for your energy, such as where you live, the type of […]
What is printed on your energy bill can sometimes be confusing and make it hard to know if you’re paying […]
If you’ve had an abnormally high bill the first thing you need to do is make sure that it’s accurate. […]
Energy suppliers used to reserve the cheapest and best energy deals for its first-time customers. These deals would inadvertently be […]
In competitive market arenas, such as the gas and electricity markets, it is not uncommon for a company to fail. […]
If you’re disabled or caring for someone who is, you are likely to be feeling the effects of the cost-of-living […]
Although routinely switching energy suppliers can be a great way to save on your energy bills, there is a barrier […]
Knowing how to read your gas and electricity meters is essential. It allows you to keep an eye on the […]
When the Government introduced the Energy Price Guarantee (EPG) in October 2022, it temporarily took over Ofgem’s Energy Price Cap. […]
The type of meter you have can have a big impact on how much you pay for your energy. Depending […]
For many of those of pensionable age, living on a fixed or low income means having to budget wisely. A […]
The ongoing cost-of-living crisis has had a devastating effect on the gas and electricity markets in the UK, greatly affecting […]
The continued cost of living crisis has left thousands of households across the UK struggling to pay their bills, with […]
In spite of our often questionable weather, solar panels are becoming an increasingly ubiquitous sight across the UK. But how […]
Introduced by the UK Government in 2013, the Energy Company Obligation (ECO) scheme aims to reduce emissions and tackle fuel […]
Not satisfied with the service from your energy supplier? Find out the best way to make a complaint and get […]
Known collectively as the ‘Big Six’, these were the biggest legacy suppliers of gas and energy in the UK. The […]
If you’re looking to change your electricity supplier or move house, you’ll need your MPAN number to hand. Find out […]
The Energy Switch Guarantee aims to increase consumer confidence in switching and improve the speed and ease of switching energy […]
Perhaps it is no surprise that a refrigerator is one of the appliances that consumes the most energy in UK […]
Having a broad understanding of the different types of energy meters, will help you with taking meter readings, which are […]
What is renewable energy, why does it matter, and how can you can get it? This energy guide will give […]
It’s worthwhile to understand your energy usage for a variety of reasons. You might want to monitor your usage over […]
If you switch suppliers, you could get yourself a better deal on your energy and save up to £300 on your energy […]
If you use more electricity in the evening and overnight, getting an Economy 10 meter installed could make a lot […]
Smart meters will be offered for free to most UK households by the end of 2020. Make sure you know […]
If you are a student or tenant and you want help switching to the cheapest energy supplier, a switching service could still […]
Wondering if a change of meter could help you enjoy cheaper gas and electric rates? We’ve put together a quick […]
If you suspect there’s something wrong with your meter or, you think you’re being billed incorrectly, you’ll need to know […]
For whatever reasons you’re looking to change gas suppliers, you’ll need your MPRN number. Find out what they are and […]
Many energy suppliers offer free gifts when you switch to their service. Below we list some of the best supplier […]
With working from home still a popular choice for many, alongside our natural inclination to stay indoors during the colder […]
Switchcraft offers a unique service to the energy switching world – a service that USwitch, Comparethemarket, GoCompare and other similar […]
When it comes to paying your energy bill there are a lot of different options. Find out how the different […]
What is energy back billing? If you haven’t been charged correctly for energy that you used in the past your […]
Cooling off periods help protect consumers from penalty fees if they change their minds after starting a switch. Find out […]
If you live in a house with gas and electricity you can either have both fuels managed by one provider […]
When moving house, people often wonder how to switch energy bills over to their new place. Well, thankfully it’s pretty […]
Get to grips with the Winter Fuel Payment (also known as the Winter Fuel Allowance). Find out what it is, […]
Discover all there is to know about standard variable tariffs (SVTs). If you’re on an SVT, find out how they […]
There are a number of cases where your supplier might end up owing you money. Below we explain why this […]
The main reason for choosing to pay monthly via direct debit is that these plans are the cheapest. Monthly direct […]