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M&S Bank

First founded in 1884, Marks and Spencer (colloquially known as ‘M&S’), has in its 100-plus year history, grown to become an indispensable part of the UK high street.

M&S first branched into banking products in 1995, and, trading under the name ‘M&S Bank’, began to offer s a wide range of personal loans, and other banking services, including insurance products like car, travel, pet, and home insurance.

Who underwrites M&S home insurance?

M&S Bank’s home insurance policies are underwritten by Aviva Insurance Limited, one of the largest home insurers in the UK.

Types of home insurance available with M&S

M&S Bank offers three types of home insurance policies:

  • Buildings insurance
  • Contents insurance
  • Combined buildings and contents insurance

These insurance types are available across two tiers: Standard and Premier.

Policy LevelPolicy TypeBuildings max sum insuredContents max sum insured
StandardBuildings£1 millionN/A

What does M&S home insurance cover as standard?

M&S Bank offers two types of home insurance cover, with both tiers offering policy options for buildings, contents, or combined buildings and contents insurance.

M&S Standard home insurance

The basic level of home insurance cover from M&S. Has a wide range of optional extras to allow customers to tailor their policy to their individual needs. Both this policy option as well as the Premier option includes the following as standard:

Alternative accommodation

If your home becomes uninhabitable due to an insured event, M&S home insurance will cover the cost of alternative accommodation until your home is habitable again.

Trace and access

If you need to locate and repair a leak in your home, M&S home insurance will cover the cost of accessing and repairing the leak.

Home emergency cover

M&S home insurance includes cover of up to £1,000 (including VAT) for emergency repairs to your home, such as a burst pipe or boiler breakdown.

Provides legal expenses cover of up to £50,000 for you (and members of your family who live with you) to pursue or defend legal disputes.

Premier home insurance

M&S’ Premier home insurance policy includes everything found in the standard policy option, as well as all additional optional extras, including the following:

Accidental damage cover

Provides cover for a range of issues – from dropping your laptop to spiling coffee on a new white carpet. Aside from your contents being covered for all sorts of eventualities, your buildings will be covered for accidents such as hammering through the floorboards into a gas pipe while you’re doing DIY. Damage to fixture and fittings is also covered.

Storm damage to gates and fences

Wil cover the cost of repairs and replacement if your gates, fences, or hedges are damaged as a result of a storm.

Protected no-claims discount

If you haven’t made a claim on your home insurance for at least three years, you can use this optional extra to protect the no-claims discount on your policy.

The no-claims discount protections allows you to claim up to two times in a five year period without losing your no-claims discount or having your claim affect your premiums.

Students’ possessions cover

Provides cover for your children’s possessions while they are away at university or college and within their accommodation.

Not sure which level of cover is right for you?

Use the table below to see how the two options compare.

Buildings insurance limitUp to £1 million (inner limits apply)Unlimited
qContents insurance limitUp to £100,000 (inner limits apply)Unlimited
Accidental damage coverOptionalIncluded
Pedal cycle cover at homeUp to £100,000Unlimited
New for old replacements (including clothes)IncludedIncluded
Garden ContentsUp to £100,000Unlimited
Storm damage to gates and fencesNot coveredIncluded
Up to 90 days unoccupancyIncludedIncluded
Protected no claims discountOptionalOptional

Defaqto rating

Both levels of cover offered by M&S, Standard and Premier, are rated five stars by Defaqto.

Excess and no-claims discount

Compulsory excess amounts for the following claims made with M&S home insurance are as follows:

  • Buildings and contents compulsory excess: £100
  • Escape of water compulsory excess: £450
  • Subsidence compulsory excess: £1,000

No-claims discount

M&S offers a no-claims discount as standard, as well as the optional extra mentioned above to protect your discount.

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