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First Utility

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In March 2019 First Utility rebranded to Shell Energy.

First Utility was a gas, electricity and broadband provider.

First Utility Customer Rating

First Utility is no longer listed on Trustpilot.

FAQs about First Utility

If you’re after more information about First Utility, look no further. Find the answers to your frequently asked questions below.

How to contact First Utility

You can get in touch with First Utility via Shell Energy:

By email at customer.services@shellenergy.co.uk

Over the telephone on +44 (0) 330 094 5800

On Twitter via @ShellEnergyHome

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