Flow Energy logo

Who are Flow Energy?

Co-creators of the ‘Flow Boiler’, Flow Energy is an energy supplier based in Ipswich in East Anglia. As well as providing heating and hot water, the Flow Boiler also fed-in electricity back to the National Grid. All of Flow Energy’s fixed and variable tariffs come with 50% renewable electricity as standard. Flow Energy is now owned by the Octopus Energy group.

Flow Energy Customer Rating 2019

In the annual Which? Energy Supplier Satisfaction survey, Flow Energy was voted 14th out of 30 energy companies by nearly 7,500 members of the general public. On Trustpilot, Flow Energy is rated 4 out of 5 stars.

FAQs about Flow Energy

If you’re after more information about Flow Energy, look no further. Find the answers to your frequently asked questions below.

Where does Flow Energy’s green energy come from?

Flow Energy gets its green energy from a mix of renewable sources including solar and hydropower. They also encourage local energy generation so as to limit transportation costs.

Does Flow Energy have an app?

Flow Energy does not have an app but they do have a range of brand-owned smart products that include a smart thermostat and an energy consumption monitor.

Can I get a smart meter with Flow Energy?

Yes. Flow Energy has started its smart meter rollout by region and will contact customers when it’s time for an upgrade.

How to contact Flow Energy

You can get in touch with Flow Energy:

By email at hello@flowenergy.uk.com

Over the telephone on +44 (0) 800 092 0202 or +44 (0) 203 3841 7698.

On Twitter via @FlowEnergyUK

Looking to change energy supplier?

If you’re after a new energy supplier why not give Switchcraft a try? Our auto switching technology is constantly at work to make sure you’re always on a great plan.

Compare Now

About Switchcraft

Switchcraft is a free auto switching service that scours the energy market for great gas and electricity deals. Signing up takes 3 minutes and after that, our technology automatically switches you to new deals each year. Save money on your bills without lifting a finger.